Last updated: March 2026
These Terms and Conditions apply to services provided by Computer Restore. By using our services, visiting our workshop, or requesting repairs, you agree to the terms outlined below.
1. Business Information
Computer Restore
Unit 9, Brierley Way
Southern Avenue
Leominster
Herefordshire
HR6 0RW
Telephone: 01568 368 004
Email: paul@railean.co.uk
2. Appointments
Customers are asked to contact us before visiting the workshop, as we may be working on site or assisting other customers.
Appointments help ensure we can provide the best possible service and minimise waiting times.
3. Diagnostic and Repair Services
Computer Restore provides diagnostic, repair, upgrade and installation services for computers and related technology.
While every effort is made to repair equipment successfully, we cannot guarantee that all faults can be resolved.
In some cases a device may be beyond economical repair or may require replacement parts.
4. Data Responsibility
Customers are responsible for backing up their data before any repair work is carried out.
Although care is taken when working on devices, Computer Restore cannot accept responsibility for:
• Loss of data
• Corruption of files
• Damage to storage devices during repair procedures
Where possible, advice may be provided regarding backup or data recovery options.
5. Estimates and Pricing
Any pricing or repair estimates provided are guidelines based on the information available at the time.
If additional issues are discovered during repair, customers will be contacted before further work is carried out.
Payment is due upon completion of the service unless otherwise agreed.
6. Replacement Parts
Replacement components may be new, refurbished or equivalent compatible parts depending on availability and customer preference.
Where applicable, manufacturer warranties may apply to replacement components.
7. Collection of Equipment
Customers are requested to collect repaired equipment within a reasonable time after notification of completion.
We reserve the right to charge storage fees for equipment left uncollected for extended periods.
If equipment remains uncollected for a prolonged period and reasonable attempts to contact the owner have failed, Computer Restore reserves the right to dispose of the equipment to recover costs.
8. Liability
Computer Restore will carry out all work with reasonable care and skill.
However, we cannot accept liability for:
• Pre-existing faults in devices
• Hardware failure unrelated to repair work
• Data loss
• Business interruption resulting from equipment failure
Our liability is limited to the value of the repair service provided.
9. Right to Refuse Service
Computer Restore reserves the right to refuse service or decline work at our discretion.
This may include situations such as:
• Suspected illegal activity
• Devices containing illegal or inappropriate material
• Unsafe equipment or working conditions
• Abusive or unreasonable behaviour
• Work that falls outside our expertise
10. Third Party Services
In some cases we may refer customers to trusted partners for specialist services such as data recovery or equipment supply.
These services are provided by third parties and are subject to their own terms and policies.
11. Changes to These Terms
Computer Restore reserves the right to update these Terms and Conditions at any time.
The latest version will always be available on this website.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us.
Computer Restore
Unit 9, Brierley Way
Leominster
Herefordshire
HR6 0RW
Telephone: 01568 368 004
Email: paul@railean.co.uk